Yes. Green VPN includes free membership access so you can test the client, node speed, and basic browsing before upgrading to VIP dedicated routes.

No. The Green VPN client includes one-tap connection, so most users do not need v2rayN, Shadowrocket, or v2rayNG configuration.

Device limits depend on the plan. Personal plans cover everyday multi-device use, while higher tiers are better for phones, tablets, laptops, and shared household devices.

Yes. Green VPN is designed for common China VPN problems such as failed connections, DNS pollution, and peak-hour congestion, with routes that are easier to troubleshoot than many generic tools.

Refresh the subscription or node list first, then switch to a lower-load region. If the issue continues, check system time, local proxy settings, and contact support.

Some return-to-China scenarios are supported. Overseas users can test available regions for NetEase Cloud Music, Youku, iQIYI, and similar services inside the client.

Contact online support for an alternate download address, or check the official Telegram channel for the latest client package.

Some router setups are supported. If your router runs Merlin, OpenWrt, or Padavan firmware, follow the guide to configure household proxy access.

Please click 'Forgot Password' on the login screen, and the system will send a reset link to your registered email. We recommend binding a frequently used email to prevent losing contact.

Yes. Whether you are on 5G, campus Wi-Fi, hotel Wi-Fi, or a cafe network, the app can choose routes based on the current connection state.

Your ISP should not see the specific sites or content you access through the encrypted tunnel. It usually only sees that encrypted traffic is being exchanged.

No. Green VPN follows a no-log approach for browsing history, downloaded content, DNS queries, and real destination records. Operations use only necessary anonymized status data.

We use obfuscation and encrypted protocols to reduce detection risk and keep routes updated. No VPN Provider can promise absolute invisibility, but availability is a priority.

Green VPN uses modern encrypted transport to protect traffic and reduce man-in-the-middle risk on public Wi-Fi and shared networks.

During a normal connection, external sites see the selected node IP instead of your local IP. DNS leak protection is recommended for extra safety.

Yes. If the VPN drops unexpectedly, Kill Switch protection can block unencrypted fallback traffic to reduce exposure.

DNS requests are handled through the encrypted channel to reduce DNS pollution, hijacking, and location leakage.

No. Green VPN is not an advertising product, and we do not sell browsing records or inject ad-tracking modules into the client.

That means the selected node is working. You can choose Hong Kong, Japan, the US, Singapore, and other regions depending on your access needs.

Yes. Native IP routes and streaming-focused nodes help reduce region blocks, black screens, and buffering on major platforms.

Green VPN includes gaming acceleration routes for Apex, Valorant, Steam, and similar use cases. If you compare tools like UU加速器 or 雷神加速器, Green VPN is closer to a VPN plus route-acceleration setup.

Some nodes support P2P traffic. Check node notes before use and follow local laws, copyright rules, and platform policies.

Local ISPs and international exits can affect peak-hour speeds, but VIP routes use capacity planning and load balancing to reduce congestion.

Split tunneling lets local apps use the direct network while Google, ChatGPT, YouTube, and other global services use accelerated routes.

Some server-side rules can reduce common pop-ups and malicious redirects. For complex sites, pairing the VPN with a browser security extension is still useful.

Yes. Free VPN trial users and VIP subscribers can submit tickets or use official channels to report connection issues.

Use automatic routing or select nearby, lower-load nodes. For AI, gaming, or streaming, choose routes tagged for that scenario.

Yes. Sign in with the same Green VPN account and your subscription benefits sync across supported devices.

You can buy a temporary data add-on or upgrade to a higher plan. Light users can continue with daily free usage time.